If we are unable to verify your identity through our service provider, we may need you to manually send through a photo of a valid ID document and a selfie holding your ID to our Customer Heroes to get your account verified promptly.
Please complete the form here and our Heroes will look at getting your account verified right away! You can attach up to 5 photos while submitting the form.
Some of the acceptable forms of IDs are:
- Drivers licence
- Passport
- Green card
- Government ID