We aim to come back to you within a few hours on the same business day if your bill was submitted before 5:00pm Eastern Time. If submitted after hours or on a non-business day, we will aim to come back to you on the next available business day. We will send you a notification within the app once your bill has been accepted.
Please note that there may be occasions when we are experiencing high volumes, meaning that responses from us will be delayed. We are working on getting this faster so stay tuned!