It's completely free to keep your account available for whenever you need. Simply pause your subscription at any time and you will no longer be charged the $14.99 subscription fee for your account.
If you would like to close your account completely you will not be able to create a new account for at least 12 months from the date your account is closed. After this period a full review by our accounts team will be required which may take up to 3 business days.
To continue with closing your account please get in touch with us through the link here.
We'd love to hear how we could have improved the service for you and we hope to see you again soon!