My Account

Refundable Deposits

• What are refundable deposits?
• When can I expect to see my refundable deposit refunded?
• Will I always be asked for a refundable deposit?
• Is a refundable deposit required for every bill?
• How much is the refundable deposit?

Account Details

• How can I verify my ID?
• I need to update my personal details
• Changing or adding a new card
• Why can't I add my card on Deferit?
• When will my limit increase?

Other Account Issues

• I can't log in
• I want to cancel my subscription and / or delete my account