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  2. My Account

My Account

Updating account details, accessing your account and more.

Refundable Deposits

  • What are refundable deposits?
  • When can I expect to see my refundable deposit refunded?
  • Will I always be asked for a refundable deposit?
  • Is a refundable deposit required for every bill?
  • How much is the refundable deposit?

Account Details

  • How can I verify my ID?
  • I need to update my personal details
  • Changing or adding a new card
  • Why can't I add my card on Deferit?
  • When will my limit increase?

Other Account Issues

  • I can't log in
  • I want to cancel my subscription and / or delete my account
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