You can update some details yourself in the app or website. For other changes, our team can help.
Update these yourself
- Email address — Go to Settings > Account and update your email.
- Password — Go to Settings > Account and select Change password.
- Phone number — Go to Settings > Account and update your number.
Need to change something else?
If you need to update your home address or other details not listed above, contact us so we can assist:
- Chat widget (website only): Open the Chat widget in the bottom-right corner of our website and type your request, such as “I need to update my home address.”
Our AI agent will guide you through the process, and if further assistance is required, a Customer Hero will follow up directly.