We designed Deferit to give you more control over your finances — including the flexibility to move your upcoming payments when needed.
Before contacting support, please check our Help Center.
Most questions can be resolved instantly using our help articles, without needing to wait for a response. Our Customer Heroes typically reply within 1–2 business days, so checking the Help Center first is the fastest way to get help.
Where to move your payment
To reschedule a payment, open the Deferit app and head to the Member Hub at the bottom of your Home Screen.
From there, tap the Activity tile in the bottom left corner — you’ll see your bills listed.
- Tap the bill with the payment you want to change
- Tap the Edit button to the right of the installment
- Choose a new date (up to 2 weeks later)
- Tap Update to confirm ✅
If you’re using the website, head to the Upcoming Payments section to find and adjust your payment schedule.
A quick heads-up
There are no fees to move a payment, but please note:
- If a payment fails and is missed, your account may be restricted until it’s brought up to date
- This applies even if the missed payment is moved to a future date
To avoid any issues, it’s best to reschedule ahead of time.