Our system occasionally has to make changes to the amount we are able to accept for certain bills, based on various factors such as the amount due, your payment history with us, and more. Each bill is assessed on a case by case basis and as we get to know more about your payment patterns, the amount you can defer for each bill will increase.
If you wish for us to pay the remaining amount on your bill, you can reupload the bill using the Pay in 4 option. Please note that if you are a new user, you will have to pay the first 2 installments on your outstanding bills with us before you can upload another bill using the Pay in 4 option.